Risk and Crisis Management in Tourism and Culture, Case study “Athanasakio Archaeological Museum of Volos”

Abstract

Tourism risk management is a procedure, which identifies and analyzes the risks, choosing the appropriate steps to be done. This management concerns systematic processes for solving problems. In tourism, risk management is connected to crisis management, as it evaluates and monitors the risks to the organization, catching a crisis in the future. Moreover, risks and crises are characterized by uncertainty and unpredictability. These factors can affect tourism and culture and the reputation of businesses or regions.       The Archaeological Museum of Volos, popular as Athanasakio Archaeological Museum of Volos, is the central archaeological museum of the region of Magnesia, and simultaneously, one of the oldest institutions, built in a neoclassical rhythm, as it is a donation by Alexios Athanasakis, whose origins was from Portaria of Pilio. In this article we discover the Co-creation and Emotions of Behavioral Intentions of Visitors to Archaeological Museum of Volos Model which based on specific parameters. They consist of steps and processes, so that every condition can be effectively confronted.